Privacy Policy

Client & Engagement Confidentiality

We treat the existence, terms, and content of every engagement as confidential. This applies uniformly across all clients and industries - not only regulated or export-controlled work.

• We do not identify a client, name a company, or disclose that a relationship exists without that client's explicit written direction to do so.
• Case examples published on this site or in other materials are illustrative. They may be derived or aggregated from patterns across engagements to describe the type of problem we solve, but they are constructed to avoid identifying, or being reasonably traceable to, any individual client, project, or relationship.
• We do not use client names, logos, or project details in sales conversations, proposals, or references without that client's explicit prior consent.
• Internal records of an engagement are retained under the same confidentiality standard and are not shared outside the engagement team without client authorization.

Information We Collect

Contact form submissions include name, company, email, phone number, project description, urgency level, and area of interest submitted through this site.

How We Use Information

We use information to route your request to the appropriate concierge specialist, scope a potential engagement, and respond to your inquiry. We do not sell personal information to third parties.

Data Retention

Information submitted is retained only as long as needed to process your request and maintain business records, consistent with applicable law.

Your Rights

You may request access to, correction of, or deletion of information you've submitted by contacting us through the site's contact form.

Client Confidentiality & Case Examples

We do not identify, reference, or imply the identity of any client or engagement in our marketing, case studies, or public materials - regardless of industry or engagement type.

This standard applies uniformly across all engagements, not only those involving regulated or export-controlled work. We hold every client's information, including the fact of engagement itself, to the same standard we would require for our most sensitive work.

If you are evaluating us for a security-sensitive or regulated engagement, our discretion regarding other clients is itself a reference: we do not discuss who we work with, what we solve, or how, beyond what that client has chosen to disclose.